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Our privacy policy


Olivier Willems Chocolatier VOF is responsible for the processing of personal data as set out in this privacy policy. Olivier Willems Chocolatier VOF respects the privacy of all participants. Personal data is only processed in accordance with the Data Protection Act (hereinafter WBP) of 30/07/2018.

Contact details Olivier Willems Chocolatier VOF

The website is managed by Olivier Willems Chocolatier VOF. He/she is the data controller for the processing of personal data in the sense of the WBP.

Registered address: Groentemarkt 20, 8400 Ostend

Telephone number: 059/70 99 31

Email address: info@olivierwillems.be

VAT identification number: BE 0758 570 286

Type of personal data

Olivier Willems Chocolatier VOF processes personal data of those who use its services and/or because someone provides that data themselves. The possible personal data that Olivier Willems Chocolatier VOF processes:

- First and last name

- Email address

- Telephone number

- Company name

- Street and house number

- Place of residence

- Business number/VAT

Special and/or sensitive personal data

Olivier Willems Chocolatier VOF does not intend to collect data about website visitors who are younger than 16 years old unless they have permission from parents or guardians. However, Olivier Willems Chocolatier VOF cannot verify whether a visitor is older than 16. Parents are advised to be involved in their children's online activities to prevent data about children from being collected without parental consent.

Purpose of personal data

Personal data is collected for the following purposes:

  • Name and email address: for sending personal emails and newsletters.

This is the name and email address that someone provides themselves when sending an email and/or by filling out the registration form on the website or on social media.

  • (Company) name, full address, VAT number: for administrative purposes (invoice).
  • Phone number: for last-minute changes or cancellations via WhatsApp or SMS.

No automated decision-making

Olivier Willems Chocolatier VOF does not make decisions about matters that may affect individuals based on automated processing. This refers to decisions made by computer programs or systems, without a person (e.g., an employee of Olivier Willems Chocolatier VOF) being involved.

Sharing personal data with third parties

Olivier Willems Chocolatier VOF only provides personal data to third parties if this is necessary for the proper execution of the agreement with its customers (companies that organise activities together with Olivier Willems Chocolatier VOF) or to comply with a legal obligation.

Security of personal data

Surfing on this website can be done safely via a secure HTTPS connection with an SSL certificate.

Retention period

Olivier Willems Chocolatier VOF does not retain personal data longer than necessary. When someone unsubscribes from emails, they are immediately removed from the system.

Rights

Everyone has the right to withdraw consent for the processing of their data at any time, after which Olivier Willems Chocolatier VOF will no longer process the data. The withdrawal of this consent does not affect the lawfulness of the data processing based on consent that occurred prior to this withdrawal.

Everyone also has the right to access their personal data. Anyone who wants to know which personal data Olivier Willems Chocolatier VOF processes about them can submit a written request for access. If any data is incorrect, incomplete, or not relevant, that data can be modified and/or supplemented.

Everyone can also (have) their personal data transferred, restricted, and/or deleted. A written request can also be made for this.

To ensure that the request for access is legitimate, Olivier Willems Chocolatier VOF asks for a copy of the identity document to be sent with the request for privacy protection. Olivier Willems Chocolatier VOF will process this request within 4 weeks. Requests can be emailed to info@olivierwillems.be.

Cookies

To ensure this website works as well as possible and to tailor the content to the personal preferences of visitors, cookies are used here.

Cookies are small files that this website links to the browser and the device with which someone visits this website. More information about cookies can be foundhere.

Google Analytics

To understand how visitors use the website of Olivier Willems Chocolatier VOF, in order to optimise the use of the website, Google Analytics is used. Analytical cookies from Google are also placed via this website. The information is made as anonymous as possible. IP addresses are explicitly not used.

Social media

Olivier Willems Chocolatier VOF makes it easy for visitors to share the content of its website via social media. This is possible thanks to social media buttons. Read the privacy statements of the respective social media channels to know how they handle privacy.

Facebook

Instagram

Disabling and deleting cookies

Want to disable or delete cookies? This can be done via the browser settings. More information can be found on the website Your Online Choices.